How is the plugin important for our website? We have written about many other plugins in our previous article. Just like how plugins are important for a website, live chat helps your customers and you keep connecting with each other.
Chat supports have been an integral part of any kind of website that needs interaction with clients. Chat boxes give an opportunity for visitors to instantly put forth their queries so that they can choose the best product or services from your site. Quick support, instant replies are some of the important aspects of a successful customer acquisition. To simplify the process of chat support, WordPress has successful plugins that can be used for integrating chats in a website. Let’s look at some useful chat plugins.
Top 5 Chat Plugins For Your WordPress WebSite
Tawk.to is a popular name in the world of live chat systems. It has an extended base of about 250000 companies using it on various web and mobile platforms. This is also available as a plugin in WordPress and is free to use. One can also use it to monitor visitors and keep a look at the traffic of your site in order to gain the preferences.This can also be extended as a widget on the website.
WP Live Chat is one of the most popular chat plugin available in the WP plugins cluster. This is perfect for small enterprises and websites that have less client interaction and inquiries. It is available free of cost and comes with some wonderful features that include managing multiple chats, the flexibility of positioning the chat box and many more. This is highly recommended if you are trying to use a chart support system for the first time.
The other popular live chat plugin in the list is Chat- Live chat, support, sales. This plugin is designed keeping on eye the needs and requirements of corporates. It is available both as free and premium versions. It has some high-end features like integration with WooCommerce to track orders, geolocation as well as generating tickets for complaints. However, this service is available in a basic version which is free and can be extended to innumerable websites.
Formilla.com Live Chat plugin is meant for target based online chat support plugin. It has a host of cool features that make it unique from many plugins available. It supports multilingual chats, chats broadcast for chat agents, chats transfer and also desktop notifications on new messages. It offers both free and premium modules and you can choose according to your budget and preference.
Quick Chat is a small but very powerful and highly configurable chat system for WordPress websites. It comes with a widget which you can add to your WordPress sidebar to enable chat in every section of your website. You can also create a dedicated chat page on your site and use the shortcode. Installing the plugin and adding the widget is quite an easy process.